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Privacy Policy

Privacy Policy

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Privacy Policy

Effective Date: September 25, 2026

At Pair A Dice Travel Agency ("we," "our," or "us"), accessible from our website, we are committed to respecting and protecting the privacy of our website visitors, B2C travelers, and B2B partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our travel services, or book tours with us.

1. Information We Collect

We collect information necessary to provide seamless tour planning, booking execution, and personalized travel experiences inside Georgia and abroad:

  • Personal & Contact Details: Full name, email address, phone number, and WhatsApp contact details.

  • Booking & Identification Data: Passport/ID details, nationality, date of birth, and preferred communication language (English, Georgian, Russian, Arabic).

  • Travel Preferences: Special dietary needs, mobility requirements, accommodation options, and custom itinerary requests.

  • B2B & Corporate Data: Company name, business registration details, work email, and contact info for partner travel agencies or MICE coordinators.

  • Technical Data: IP address, browser type, operating system, pages viewed, and website interaction patterns.

2. How We Use Your Information

We process your data strictly for legitimate business and operational purposes:

  1. Tour & Booking Execution: To arrange hotel reservations, private/group transfers, licensed guide services, excursion tickets, and custom itineraries.

  2. Customer Communication: To confirm bookings, answer inquiries via WhatsApp or email, and provide support during your travel.

  3. B2B Partnership Management: To manage DMC services, white-label itineraries, net-rate agreements, and corporate group logistics.

  4. Marketing & Personalization: With your explicit consent, to send newsletter updates, seasonal tour promotions, and tailored travel offers.

3. Data Sharing & Security

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share data only under strictly necessary circumstances:

  • Local Travel Service Suppliers: Hoteliers, transport providers, and local guides in Georgia solely to execute your booked services.

  • Payment Processors: Secure third-party payment gateways for processing payments.

  • Legal Requirements: Compliance with local laws, tax agencies, or tourism regulations in Georgia.

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration.

4. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your personal data from our systems. You can also opt out of marketing communications at any time.